FAQ

  • How does the content in courses differ from DR Z PHD YouTube channel?

    Our online courses offer a focused, comprehensive approach to gender identity and transition topics that goes beyond our YouTube content. While our videos provide valuable overviews and discussions, these courses are subject-specific deep dives, carefully structured to guide you through each aspect of your gender journey. Each course comes with detailed workbooks filled with practical techniques, reflective exercises, and actionable steps tailored to your unique needs. Whether you're exploring your identity, planning your transition, or seeking to understand specific aspects of gender diversity, these courses provide a systematic, interactive learning experience. You'll engage with the material through guided activities, self-assessments, and personalized goal-setting exercises, allowing you to apply the knowledge directly to your life. This structured, hands-on approach ensures that you not only gain information but also develop practical skills and strategies to navigate your gender identity with confidence.

  • Are these courses a replacement for therapy or medical treatment?

    Our courses are educational resources designed to provide information and self-reflection tools. They are not a substitute for professional psychotherapy or medical advice. While they can support your journey, we recommend working with qualified mental health professionals for personalized care and support in your gender exploration and transition process if you feel a need for it.

  • Can Dr. Z diagnose gender dysphoria through these courses?

    No, Dr. Z cannot provide a diagnosis of gender dysphoria or any other condition through these courses. While Dr. Z is a licensed clinical psychologist, in her role as a course instructor, she is not acting as a treating clinician. The courses are educational in nature and do not establish a doctor-patient relationship. For a formal diagnosis or personalized medical advice, you should consult with a qualified healthcare provider in a clinical setting.

  • Are closed captions available for the courses?

    Yes, all our courses feature closed captions. We're committed to making our content accessible to everyone. You can easily enable or disable the captions as needed throughout each course.

  • What is your refund policy?

    For individually purchased courses, we offer a 100% refund within 48 hours of enrollment if less than 25% of the course has been accessed or consumed. For our membership option, we provide a 7-day money-back guarantee. The membership renews monthly with no long-term commitments, and you can easily cancel at any time through your account settings.

  • What if I have additional questions?

    If you have any additional questions or concerns, please don't hesitate to reach out to us. You can email us at [email protected] and we'll be happy to assist you.